Become a Proficient Administrative Support Professional with Kingston Institute
Gain the essential skills and knowledge to excel in a dynamic administrative role with our comprehensive Administrative Support course.
This course is designed to equip you with the practical skills and knowledge required to thrive as a successful administrative support professional. Through a combination of hands-on exercises, real-world case studies, and expert-led instruction, you’ll develop a strong foundation in administrative procedures, communication techniques, and modern office technology. Whether you’re entering the workforce for the first time, seeking career advancement, or looking to update your skills, this course will empower you to contribute effectively to any organization.
Learning Objectives
Master core administrative functions: Learn essential skills such as document management, record keeping, scheduling, travel arrangements, and meeting coordination.
Develop effective communication skills: Enhance your written and verbal communication, including email etiquette, phone professionalism, and interpersonal skills.
Utilize essential software and technologies: Gain proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), as well as other relevant office technologies.
Understand office procedures and best practices: Learn to manage workflows, prioritize tasks, and maintain a professional and organized work environment.
Develop problem-solving and critical thinking skills: Enhance your ability to analyze situations, identify solutions, and make informed decisions in a fast-paced office setting.
Student Outcomes
Confidently perform administrative tasks: Possess the skills and knowledge to manage a wide range of administrative responsibilities effectively.
Enhance your organizational and time-management skills: Become proficient in prioritizing tasks, managing deadlines, and maintaining efficiency in a busy work environment.
Improve your communication and interpersonal skills: Communicate effectively with colleagues, clients, and stakeholders, building strong professional relationships.
Increase your employability and career prospects: Gain a recognized qualification that makes you a valuable asset to any organization.
Adapt to the evolving demands of the modern workplace: Develop a strong foundation to adapt to new technologies and changing administrative practices.